Privacy Policy

Last Updated: 25 August 2026

At Wildtrailsindia, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, contact us, or make a safari, stay, or travel enquiry.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your personal information.

1. Information We Collect

When you use our website or contact us, we may collect information such as:

• Full name

• Mobile/WhatsApp number

• Email address

• Travel dates

• Number of travellers

• Safari or stay preferences

• Pickup/drop location

• Government ID details where required for safari permits or bookings

• Booking and payment-related information

• Any information you voluntarily provide through WhatsApp, phone, email, enquiry forms, or booking forms

We only request information that is reasonably required to provide our services, process bookings, respond to enquiries, or comply with applicable requirements.

2. How We Use Your Information

We may use your information to:

• Process safari, hotel, stay, and travel bookings

• Check availability and provide package details

• Process or coordinate safari permits where applicable

• Contact you regarding your enquiry or booking

• Confirm booking details and payments

• Arrange pickup, drop-off, accommodation, or other requested services

• Provide customer support

• Send important booking-related updates

• Improve our website, services, and customer experience

• Prevent fraud, misuse, or unauthorized activity

• Comply with applicable laws and legal requirements

3. WhatsApp and Phone Communication

If you contact Wildtrailsindia through WhatsApp or telephone, we may use the information you provide to respond to your enquiry and assist with your booking.

For example, when you select “Check Availability on WhatsApp”, the information you send may be used to check safari availability and provide relevant package or booking details.

WhatsApp and other third-party communication services may process information according to their own privacy policies and terms.

4. Payment Information

Where payments are made through a third-party payment provider, payment details may be processed directly by that payment provider.

Wildtrailsindia may receive transaction-related information such as:

• Payment status

• Transaction reference

• Amount paid

• Booking reference

• Date of payment

We do not intend to store complete card, UPI, banking, or other sensitive payment credentials on our website unless specifically required and lawfully permitted.

5. Sharing of Information

We may share necessary information with trusted service providers or partners when required to provide the services you have requested.

This may include:

• Safari/permit-related authorities or service providers

• Hotels and resorts

• Safari operators or drivers

• Pickup/drop providers

• Payment service providers

• Website, hosting, analytics, or technical service providers

• Professional advisers where reasonably necessary

• Government or law-enforcement authorities where legally required

We do not sell your personal information as a commercial product.

6. Safari Permit Information

Certain safari bookings may require traveller information and identification details.

Where such information is required for a safari permit or booking, we may collect and submit the necessary details to the relevant authority, operator, or authorized service provider.

Customers are responsible for providing accurate information and valid identification documents when requested.

7. Cookies and Website Technologies

Our website may use cookies or similar technologies to:

• Keep the website functioning properly

• Understand website usage

• Improve website performance

• Remember certain preferences

• Measure marketing or website performance where applicable

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:

• Completing bookings

• Providing customer support

• Maintaining transaction or business records

• Resolving disputes

• Meeting legal, regulatory, accounting, or security requirements

When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request information about personal data we process

• Request correction of inaccurate information

• Request deletion where applicable

• Withdraw consent where processing is based on consent

• Raise a privacy-related complaint or request

Some requests may be subject to legal, contractual, or operational limitations.

To make a privacy request, please contact us using the details provided below.

11. Third-Party Websites

Our website may contain links to third-party websites, payment services, maps, social media platforms, booking platforms, or other external services.

Wildtrailsindia is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

12. Children’s Privacy

Our services are intended for general travellers and customers.

We do not knowingly request unnecessary personal information from children. Where information relating to a minor is required for a legitimate booking or travel purpose, it should be provided by or with the involvement of the parent or lawful guardian, as applicable.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Wildtrailsindia.

Wildtrailsindia
📞 Phone: +91 99270 77937
💬 WhatsApp: Available through our website
📍 Location: Ramnagar, Uttarakhand, India
🌐 Website: Wildtrailsindia

Privacy Questions?

For any privacy-related request, please contact us with your name, contact number, and a clear description of your request. We will review and respond in accordance with applicable requirements.