Cancellation & Refund Policy

Last Updated: 25 August 2026

At Wildtrailsindia, we aim to make your Jim Corbett safari and stay booking experience simple, transparent, and hassle-free.

This Cancellation & Refund Policy explains the rules applicable to cancellations, rescheduling, refunds, safari permits, accommodation, and other travel services booked through Wildtrailsindia.

1. Booking Confirmation

A booking is considered confirmed only after the required payment has been received and confirmation has been provided by Wildtrailsindia.

Availability is subject to confirmation at the time of booking.

Some services may require advance or full payment depending on the safari, accommodation, permit, or service provider.

2. Cancellation Request

If you wish to cancel a booking, you should contact Wildtrailsindia as soon as possible through:

Call: +91 99270 77937
WhatsApp: Available through our website
Email: [Add official email address]

Cancellation requests should include:

• Booking name

• Booking/reference number

• Travel date

• Mobile number

• Reason for cancellation

The cancellation date will generally be considered the date on which Wildtrailsindia receives the cancellation request.

3. Safari Permit Cancellation

Safari permits and entry permissions may be issued or controlled by the relevant forest department, park authority, or authorized booking system.

Once a safari permit has been issued, confirmed, or processed, cancellation and refund eligibility may be subject to the rules of the relevant authority.

Safari permit charges may therefore be non-refundable where the applicable authority does not permit a refund.

4. Accommodation Cancellation

If your booking includes a hotel, resort, camp, or Dhikala night stay, cancellation and refund terms may depend on the cancellation policy of the respective accommodation provider.

Any non-refundable amount charged by the accommodation provider may be deducted from the amount refundable to the customer.

5. Package Cancellation

For combined safari, stay, transport, meal, or travel packages, each service may have different cancellation conditions.

The final refundable amount will depend on:

• Safari permit status

• Accommodation cancellation rules

• Transport arrangements

• Service-provider charges

• Time remaining before the travel date

• Any non-refundable booking or processing charges

The applicable cancellation conditions should be confirmed before making the booking.

6. Refund Eligibility

Where a refund is approved, the refundable amount will be calculated after deducting applicable non-refundable charges, cancellation charges, permit charges, processing fees, and amounts already paid to third-party service providers, where applicable.

No refund will be promised for services that are expressly marked as non-refundable at the time of booking.

7. Rescheduling / Date Change

Customers may request a change of travel or safari date.

Rescheduling is subject to:

• Availability

• Safari permit rules

• Accommodation availability

• Service-provider policies

• Applicable date-change charges

A date change is not guaranteed and should be requested as early as possible.

8. No-Show Policy

If a customer does not arrive for a confirmed safari, stay, pickup, or other booked service without prior cancellation, the booking may be treated as a no-show.

No-show bookings may be non-refundable, subject to the applicable service-provider and permit rules.

9. Late Arrival

Customers are responsible for reaching the designated reporting point on time.

If a customer misses a safari, pickup, check-in, or other scheduled service because of late arrival, the booking may not be refundable.

Any exception will depend on the relevant service provider or authority.

10. Park Closure or Government Restrictions

Safari operations may be affected by:

• Forest department orders

• Government restrictions

• Weather conditions

• Natural events

• Safety concerns

• Park closure

• Zone closure

• Operational restrictions

If a safari or service is cancelled by the relevant authority or service provider, Wildtrailsindia will assist the customer with the available options, which may include rescheduling or refund where permitted by the applicable provider or authority.

11. Weather Conditions

Wildlife sightings and safari operations depend on natural and operational conditions.

Rain, heat, fog, road conditions, wildlife movement, or other natural circumstances do not automatically guarantee a refund if the safari operates as scheduled.

Tiger or other wildlife sightings are never guaranteed.

12. Refund Processing

Once a refund is approved, Wildtrailsindia will initiate the refund using the applicable payment method or process agreed with the customer.

The time taken for the amount to reflect in the customer’s account may depend on the payment provider, bank, or other financial institution.

Third-party processing timelines are outside Wildtrailsindia’s direct control.

13. Payment Gateway Charges

Where a payment gateway, bank, or third-party payment provider has charged a non-refundable transaction or processing fee, that amount may not be refundable where permitted by the applicable terms.

14. Duplicate or Failed Payments

If the same booking amount is accidentally charged more than once, the customer should contact Wildtrailsindia with the relevant transaction details.

After verification, the duplicate amount will be processed for refund where applicable.

For failed transactions where money has been debited but the booking has not been confirmed, the customer should provide the transaction/reference details so that the payment status can be verified.

15. Refund to Original Customer

Where possible, approved refunds will be processed to the original payment source or through the applicable payment mechanism.

Wildtrailsindia may request additional information when necessary to verify the customer or transaction.

16. Important Notice

Before making payment, customers should confirm:

• Safari zone

• Safari date

• Safari timing

• Number of travellers

• Stay details

• Meal inclusions

• Pickup/drop details

• Total price

• Cancellation conditions

• Refund conditions

Once a booking is confirmed, the applicable service-specific cancellation conditions may apply.

17. Changes to This Policy

Wildtrailsindia may update this Cancellation & Refund Policy from time to time to reflect changes in services, supplier policies, government requirements, or business practices.

The updated policy will be published on this page with a revised “Last Updated” date.

18. Contact Us

For cancellation, refund, or rescheduling requests:

Wildtrailsindia
Phone: +91 99270 77937
WhatsApp: Available through our website
Email: [Add official email address]
Location: Ramnagar, Uttarakhand, India

Need Help With Your Booking?

Contact our team before cancelling or changing your booking so that we can check the applicable safari, stay, and service-provider rules.